Privacy Policy & CCPA

Our Policy on Privacy

Avidbank is committed to protecting the confidentiality of the non-public personal information entrusted to us by our clients, employees and potential clients. Non-public personal information is information such as name, account number and social security number not available from public sources.

We will obey all applicable laws respecting the privacy on non-public personal information. We continually review and test our policies, procedures and technology to ensure that this information is safeguarded to our satisfaction and as required by the Gramm-Leach-Bliley Act, the California Financial Information Privacy Act (Financial Code Division 1.4), the California Consumer Privacy Act, and other regulations.

We take a number of steps to ensure that non-public personal information is adequately safeguarded including the implementation of a variety of physical and electronic security features to prevent unauthorized access, limiting access to client information to those employees and service providers who reasonable need such information to perform their duties, and conducting periodic reviews of the security features of our computer systems.

We only collect non-public personal information that we receive on applications for our products or services, that results from processing client transactions, that is obtained from a consumer reporting agency, such as a credit bureau and in response to requests made by third parties about a client, or to confirm information that a client has provided to us on account applications.

We do not provide non-public personal information to affiliates or third parties for marketing or solicitation purposes.

We do not provide non-public personal information to our service providers whom we use for business purposes. When we provide this information to anyone outside our organization we only do so as required or permitted by law. We require all of our service providers to agree to maintain our non-public personal information in confidence, to limit the use and dissemination of the information to the purpose for which it is provided and to abide by the law. We monitor that each outside vendor and service provider receiving non-public personal information from us complies with our confidentiality requirements.

We may disclose client information when requested by the client, when informing you of other products or services, when necessary to verify or complete a client-initiated transaction, when verifying the existence and condition of your account for a third-party, such as a merchant, another financial institution or a credit bureau, when assisting a third-party in performing functions on behalf of the Bank or when complying with law, regulation or a court or government order or request.

We apply the same privacy policies and practices to our former clients that we do to our existing clients. All collected information is retained in accordance with Federal law. We recognize the importance of maintaining accurate client information.

We educate all our employees about these privacy principles and their obligation to maintain the confidentiality of client information as described in this policy and our Code of Conduct and we take appropriate disciplinary measures to enforce this obligation. Our employees are required to acknowledge their responsibility to maintain the confidentiality of client information through an annual signed statement.

We provide a privacy policy notice to all new clients. We provide an annual privacy policy notice to all of our existing clients if a change has been made that affects them. A copy of our privacy policy may be obtained by visiting or contacting our office or visiting our website at www.avidbank.com.

Avidbank's Privacy Notice

To download a printer-friendly PDF, click here.

FACTS: What does Avidbank do with your personal information?

WHY? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

WHAT? The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances
  • Transaction history
  • Credit history and overdraft history

When you are no longer our customer, we continue to share your information as described in this notice.

HOW? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Avidbank chooses to share; and whether you can limit this sharing.

REASONS WE CAN SHARE YOUR PERSONAL INFORMATION

For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

  • Does Avidbank share? Yes
  • Can you limit this sharing? No

For our marketing purposes - to offer our products and services to you

  • Does Avidbank share? No
  • Can you limit this sharing? We do not share

For joint marketing with other financial companies

  • Does Avidbank share? No
  • Can you limit this sharing? We do not share

For our affiliates' everyday business purposes - information about your transactions and experiences

  • Does Avidbank share? No
  • Can you limit this sharing? We do not share

For our affiliates' everyday business purposes - information about your creditworthiness

  • Does Avidbank share? No
  • Can you limit this sharing? We do not share

For nonaffiliates to market to you

  • Does Avidbank share? No
  • Can you limit this sharing? We do not share

QUESTIONS? Call 408-200-7390 or go to www.avidbank.com

WHO WE ARE:

Who is providing this notice? Avidbank

WHAT WE DO:

How does Avidbank protect my personal information?

  • To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
  • We have implemented a variety of physical and electronic features to prevent unauthorized access to client information.

How does Avidbank collect my personal information?

  • We collect your personal information, for example when you
    • open an account or apply for a loan
    • show your driver's license or give us your contact information
    • make deposits or withdrawals from your account
  • We also collection information from consumer credit reporting agencies and ChexSystems, a network for reporting checking account issues.

Why can't I limit all sharing?

  • Federal law gives you the right to limit only
    • sharing for affiliate's everyday business purposes - information about your creditworthiness
    • affiliates from using your information to market to you
    • sharing for nonaffiliates to market to you
  • State laws and individual companies may give you additional rights to limit sharing.

DEFINITIONS:

Affiliates - Companies related by common ownership or control. They can be financial and nonfinancial companies.

Nonaffiliates - Companies not related by common ownership or control. They can be financial and nonfinancial companies.

Joint marketing - A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • We do not share information for marketing purposes.

OTHER IMPORTANT INFORMATION:

Avidbank California Consumer Privacy Act (CCPA) Notice and Policy

Last updated: January 17, 2023

This Notice explains how we collect, use, and disclose personal information about California residents. The Notice also explains certain rights that California residents have under the California Consumer Privacy Act ("CCPA"). This Notice explains how California residents can exercise their rights under the CCPA which include:

  • The right to know what personal information is being collected about them.
  • The right to know whether their personal information is sold or disclosed and to whom.
  • The right to say no to the sale of personal information (Avidbank does not sell personal information).
  • The right to access their personal information.
  • The right to equal service and price, even if they exercise their privacy rights.

The CCPA applies only to personal information about residents of California that is not collected and maintained in order to provide a financial product or service. Under the CCPA, "personal information" is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. This information is referred to in this Notice as "Personal Data."

Categories of Personal Data that We Collect and Disclose; We Do Not Sell Personal Data

We collect and disclose Personal Data to provide individual and commercial financial products and services and also for employment and human resources purposes. The Personal Data we collect, use, or disclose about a specific California resident will depend on our relationship or interaction with that individual. During the past 12 months, we have collected the following categories of Personal Data:

  • Personal unique identifiers, such as full name and federal or state issued identification number including Social Security number, driver's license number and passport number
  • Personal information, including contact details such as telephone number and address, financial information such as account number and balance, and payment card details including debit card numbers
  • Financial information, such as products and services obtained and transaction histories
  • Biometric information, such as fingerprints
  • Geolocation data
  • Professional or employment-related information
  • During the past 12 months, we have also disclosed the categories of Personal Data listed above for our business purposes. We have not sold Personal Data and it is our policy not to sell any client personal infomation

Why We Collect Personal Data and How We Use It

The below lists the purposes for which we collect and use Personal Data in order to provide and manage products and services:

  • Establish and process transactions for our products and services including checking accounts, debit cards, loans, as well as additional products for businesses such as commercial financing
  • Support the ongoing management and maintenance of our products and services including to provide account statements, online banking access, client service, payments and collections, and account notifications
  • Support everyday operations, including meeting risk, legal and compliance requirements
  • Support audit and investigations, legal requests and demands
  • Enable the use of service providers for business purposes
  • Comply with policies and procedures

Sources of Personal Data

The information below lists the categories of sources from which we collect Personal Data:

  • From California residents directly, or other individuals acting on their behalf, through physical (e.g., paper application), audible (e.g., phone), or electionic (e.g., email) sources.
  • Public records or widely available sources, including information from the media, and other records and information that are made available by federal, state, or local government entities.
  • Outside companies or organizations that provide data to support activities such as fraud prevention and underwriting.
  • Outside companies or organizations from whom we collect personal data as part of providing products and services, completing transactions, supporting our everyday operations, or business management.

Categories of Third Parties with Whom We Share Personal Data

The categories of third parties with whom we share Personal Data depend on our relationship or interaction with a specific California resident. The information below lists the categories of third parties with whom we share Personal Data:

  • Outside companies or organizations with whom we share Personal Data as part of providing products and services, completing transactions, or supporting our everyday operations.
  • Government agencies including to support regulatory and legal requirements.

Requests Under the CCPA

If you are a California resident, you have the right to request any of the below items where information was collected covering the 12-month period prior to your request, for a purpose other than providing a financial product or service:

  • The categories of Personal Data we collected about you and the categories of sources from which we collected the Personal Data;
  • The business or commercial purpose for collecting Personal Data about you;
  • The categories of third parties to whom we disclosed Personal Data about you, and the categories of Personal Data disclosed;
  • The specific pieces of Personal Data we collected about you; and
  • Deletion of the Personal Data we collected from you ("Deletion Request").

If you are a California resident, a business may not discriminate against you for exercising your rights under the CCPA.

Responding to Requests

Privacy and data protection laws, other than the CCPA, apply to most Personal Data that we collect, use, and disclose. When these laws apply, Personal Data may be exempt from, or outside the scope of, Access Requests and Deletion Requests. As a result, in some instances, we may decline all or part of an Access Request or Deletion Request related to this Personal Data. This means that we may not provide some or all of this Personal Data when you make an Access Request. Also, we may not delete some of all of this Personal Data when you make a Deletion Request.

As examples, our processing of or response to an Access Request or Deletion Request may not include some or all of the following Personal Data:

Consumer Accounts. Personal Data connected with consumer accounts used for personal, family, or household purposes.

Business-to-Business Relationships. Personal Data we collect in the course of providing a product or service, or in the course of receiving a product or service.

How to Make Requests

If you are a California resident, you can make an Access Request or a Deletion Request by:

  • Contacting us at 1-408-200-7390 or 1-866-604-0292;
  • Submitting your request by mail:

Avidbank

Attn: CCPA Request

1732 N. First Street, Suite 600

San Jose, CA 95112; or

  • www.avidbank.com (in the About Us, About Avidbank, Contact Us section)